Customer Testimonials

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DealerRater Nov 30, 2023

Dealership was nice and friendly, comfortable sitting to wait plus having a lil coffee was great as well

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Google Nov 30, 2023

Good experience

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DealerRater Nov 30, 2023

From day one they were nothing but professional and honest Kyler was the best and I appreciated his attentiveness

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Google Nov 30, 2023

On time excellent service

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DealerRater Nov 29, 2023

We had fast, quality service. Everyone was so nice there! We had fast, quality service. Everyone was so nice there! We were happy that what normally would take all day took only a few hours!

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DealerRater Nov 27, 2023

He was very helpful and friendly. The wait time was a little frustrating. I don't have anything else to add.

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Google Nov 27, 2023

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DealerRater Nov 26, 2023

My experience was very good, the atmosphere was great. Very friendly sales associates and Heather really helped me choose the best car within my budget.

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DealerRater Nov 25, 2023

By far the best experience I’ve ever had at a car dealership. The sales staff went above and beyond.

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DealerRater Nov 25, 2023

Courtesy, professional, easy, drop off and pick up area, same-day service, clean, waiting area

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DealerRater Nov 25, 2023

I received Prompt service. I have no issues thus far with the recall repair. Thanks

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Google Nov 25, 2023

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DealerRater Nov 25, 2023

Dealership is always clean when I get service done. Everyone is very friendly. Very professional

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DealerRater Nov 24, 2023

Kyler took my car over in the middle so he did a great job The first guy would not updated me Kyler did update when I would call over to the dealership about my car

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Google Nov 24, 2023

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DealerRater Nov 23, 2023

Went above and beyond to make sure I got what I wanted. Didn't want me to leave until I was satisfied.

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Google Nov 23, 2023

Very kind and courteous staff.

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Google Nov 20, 2023

Everybody in the service department was great and professional.

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Google Nov 19, 2023

Kudos to Mr. Joseph Miller for his assistance and customer service. Didn’t take long to get the job done right.

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DealerRater Nov 19, 2023

Everyone friendly, best part was I was there in just under an hour for the first time. Thanks

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Google Nov 19, 2023

I was unsure of the model of Hyundai I wanted so the salesman Torry and manager Jason let me look at all the cars I wanted. I was there for several hours and they worked tirelessly to make sure I was satisfied.

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Google Nov 19, 2023

Got me in the same day. Enjoyed the coffee and water while in the waiting room. Only bad thing I can say is I had to wait 2 and 1/2 hours for an oil change. People there were really nice.

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Google Nov 18, 2023

Was little aggravated at first cause I couldn't reach anyone on the phone running later for my appointment after I arrived the service was sooo great was able to keep my appointment thanks

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DealerRater Nov 17, 2023

Very satisfied they were very professional and proficient They were time efficient so that it was convenient for waiting for your vehicle

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DealerRater Nov 16, 2023

Np thanks No Np no no no no No no no no no no no

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Google Nov 16, 2023

Awesome customer service.

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Google Nov 14, 2023

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Google Nov 11, 2023

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Google Nov 11, 2023

Casey was very professional and the mechanic did a great job getting my car back to me in a timely fashion

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Google Nov 9, 2023

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Google Nov 8, 2023

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Google Nov 6, 2023

They check my car for service when I bring it in if I'm having problems. And address it in a professional matter I have no complaints. I would recommend this dealership.

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Google Nov 6, 2023

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Google Nov 5, 2023

Great customer service and fast service provided.

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Google Nov 4, 2023

It was a good experience

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Google Nov 3, 2023

What good very helpful. Not long

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DealerRater Nov 2, 2023

I worked with Bernard. He was great. Don’t know Chris Johnson. Nice business personality.

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Google Nov 2, 2023

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Google Nov 2, 2023

They were very helpful. The only downside is that it took a long time as my car was a hybrid & they had only a couple of technicians that could work on hybrids

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Google Oct 31, 2023

The service at the Harvey location is the best. I took my car in over a weekend and Casey was nothing but accommodating to help me out in a urgent moment. He took care of my car from start to finish and he was so assuring to me when I was in a stressed moment. I will not take my car anywhere else, everyone there is so pleasant to deal with.

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DealerRater Oct 28, 2023

The staff and service there is amazing. I appreciate them so much for taking a chance with me.

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Google Oct 27, 2023

Service department was very accommodating!

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Google Oct 26, 2023

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DealerRater Oct 26, 2023

The building is old and outdated, but Kyle had great customer service! I would go back because of Kyle.

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DealerRater Oct 26, 2023

THIS DEALERSHIP TAKES VERY GOOD CARE OF YOUR VEHICLE AND THE CUSTOMER. I ONLY BRING MY CAR THERE AND IT IS A 2006 WITH A LITTLE OVER 8,000 MILES.

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Google Oct 25, 2023

Outstanding service,Mr Kelly was very professional and easy going,he make the inconveniences very pleasant.

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DealerRater Oct 24, 2023

Great service with a smile, they always follow up and follow through with all details of work performed with a good explanation on their course of action.

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Google Oct 24, 2023

Purchasing my car was so quick and easy!! I will always choose Hyundai for service & for my future vehicles.

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Google Oct 22, 2023

Great service department, highly competent.

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DealerRater Oct 22, 2023

It's a real kind a real understanding about what was going on with my car explain things to me and it took no time the wait wasn't long and I appreciate everything you did they were very nice I would recommend my family and friends to them

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DealerRater Oct 22, 2023

It’s a great dealership… the service is amazing I will send ppl over there to get a vehicle….

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DealerRater Oct 21, 2023

Service was quick, and I was put in without a scheduled appointment to have a leaky tire fixed. My only negative is that my tire in cap is missing . Update The response was quick and the issue was resolved in a timely manner. Thank you for your kind service.

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Google Oct 20, 2023

It was worth the drive from the Covington location to get the service that was provided here. The entire staff was super helpful and accommodating.

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Google Oct 20, 2023

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DealerRater Oct 19, 2023

Friendly,courteous and helpful Checked my issues and ordered the part needed and said they would contact me when the part comes in.

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DealerRater Oct 19, 2023

This experience was awesome. The wait time was really fast. Advisor was very informative today.

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Google Oct 19, 2023

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Google Oct 19, 2023

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Google Oct 19, 2023

It took months to get an appointment for my recall issues but when I finally got in I didn’t have to wait long at all. The staff was friendly too.

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Google Oct 18, 2023

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Google Oct 18, 2023

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Google Oct 18, 2023

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DealerRater Oct 18, 2023

Dropped my car off at about 8:30am a received a call at 11:00am saying it was ready. I was amazed at how fast they did what needed to be done.

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Google Oct 18, 2023

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DealerRater Oct 16, 2023

Always great service. Never a problem. Thanks Ray Brandt Hyundai. I’ll be back for oil change soon.

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Google Oct 15, 2023

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DealerRater Oct 14, 2023

The business itself is really nice. The cars are maintained well and the customer service from Heather was top tier. I feel like i made the right decision

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DealerRater Oct 13, 2023

Ray Brandt Hyundai's service center was awesome! They provided excellent service, and I'm giving them 5 stars without hesitation.

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DealerRater Oct 13, 2023

Good took a little longer than expected but good Hard to get people to work.

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Google Oct 12, 2023

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DealerRater Oct 12, 2023

Great service, completion in a timely fashion, looking forward to service in the future, great job.

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DealerRater Oct 11, 2023

Excellent dealership, bought my first car there back in 76. Service center and crew was very professional. “Got the job done right”!!

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Google Oct 11, 2023

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DealerRater Oct 10, 2023

Took my car back as soon as I pulled up. Changed the oil and did check up very quickly.

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Google Oct 6, 2023

I was in and out before my workday started.

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DealerRater Oct 4, 2023

This dealership has excellent skills in handling customer complaints in their respective departments even including orders directed from external outsourcing wherewithal in creditable products to choose frontline services.

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Google Oct 4, 2023

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Google Oct 3, 2023

Everyone at the dealership was very nice and professional. However, I cannot give them a five because since was broken accidentally and I have to go back again.

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Google Oct 3, 2023

Service was great from making my appointment on the phone to checking out!!!

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DealerRater Oct 3, 2023

My first time using this dealership and the staff was friendly, super fast and professional.

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Google Oct 3, 2023

Great service and communication during the process.

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DealerRater Oct 3, 2023

Kyler was very helpful and took care of my vehicle as if it was his personal car.

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DealerRater Oct 3, 2023

I found the experience to be incredibly beneficial. Everyone was extremely courteous and very thorough in responding to my questions,

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DealerRater Oct 2, 2023

Heather Hoang was absolutely a pleasure to work with. She has gone above and beyond to help me get into a car. She made it easy as I thought it would be stressful. She worked around all of my needs and we handled lots of it over the phone. Would definitely recommend you request her when looking for a car. Very smoothly done. Thanks Heather

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Google Oct 1, 2023

Extremely courteous staff! I appreciate the communication and their promptness.

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DealerRater Sep 30, 2023

Came in late and was treated like I was the first days customer. The process was seamless and friendly. Grateful to have walked in the door and been treated so friendly.

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DealerRater Sep 28, 2023

Very nice. Courteous. Casey offered me an Uber to my office. There was no wait times

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DealerRater Sep 28, 2023

This is my third time visiting this specific dealer location; and I love the professionalism! They have made me feel as though I was part of the family every time I visited. I refer this dealership to everyone I know.

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DealerRater Sep 28, 2023

Heather was awesome! She was very knowledgeable and answered all questions I had. She even gave me reassurance in areas I was skeptical . She also went above and beyond and played with my son while I sealed the deal lol. Heather your amazing

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Google Sep 28, 2023

Service advisor was polite and professional. Scheduled service could not be completed entirely due to equipment out of service. My biggest disappointment was it took 4 months to get the service scheduled, then could not all be completed in the visit.

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Google Sep 27, 2023

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Google Sep 26, 2023

Great service department.

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DealerRater Sep 25, 2023

My car has been in and out of service for the last few months but Kyler has been very helpful.

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DealerRater Sep 24, 2023

Fair price and good knowledge. This is second car I have purchased from them and have no complaints regarding sales or service.

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Google Sep 24, 2023

Top of the line, attentive and rapid mechanic service. Best customer service on the Westbank.

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Google Sep 24, 2023

Service was on point coffee was fresh. And the employees were great.

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Google Sep 24, 2023

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Google Sep 23, 2023

Salesman Waddy was very professional. He was very knowledgeable about the car I was interested in purchasing. He helped me make my decision about buying a Genesis G70. It was a great experience dealing with Ray Brandt. What they promised they would do, they carried through.

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DealerRater Sep 22, 2023

Great service. Always professional, courteous and helpful. Waiting room is clean and comfortable with healthy snack and drink machines

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Google Sep 21, 2023

Service was great


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